Shipping policy

Jaune is committed to providing an efficient and secure delivery experience for your orders across Lebanon. We partner with trusted courier service providers to ensure your items arrive promptly.

To facilitate a seamless delivery process, please ensure accurate and complete delivery information, including a detailed address and valid contact number, is provided during checkout.

Shipping Rates

Standard Shipping Fee: For all orders, a flat-rate shipping fee of 4 USD will be applied.

Delivery Timeframe

Expect your order to arrive within 3 to 5 working days.

This timeframe typically starts on the next working day following your order placement, excluding weekends and Lebanese public holidays.

Please note that delivery times are estimates. While we strive for promptness, occasional delays may occur.

Delivery Coverage

Our delivery services cover all locations throughout Lebanon.

Currently, international shipping is not available.

Processing and Delivery Schedule

Order processing and deliveries generally occur during standard business operating hours, Monday to Friday, excluding public holidays.

Delivery Notification

You may receive a notification (e.g., SMS or call) from our delivery partner 1-2 days prior to the scheduled delivery attempt to coordinate receipt.

Delivery Attempts & Order Cancellation

Our delivery partner will make up to three (3) attempts to contact you and successfully deliver your order.

If delivery cannot be completed after three attempts due to factors such as inability to reach you or refusal to accept the package, the order will regrettably be canceled.